Contact Us

We're here to help

Same Day Booking

If you want to book to stay with us on the same day as your arrival, please do so by phone before 6pm on
+44 (0)121 794 6777.

General Information

If you have any queries, special requests, or just want to know where we are, you'll find all the information that you need below. A member of the team is always around if you want to phone us.
General Enquiries: +44 (0)121 794 6777
Bookings and Corporate Enquires Line: +44 (0)121 389 0784


No. 8 Waterloo Street Apartments
B2 5PG  


How to find us

Being in the heart of Birmingham, 8 Waterloo Street is easy to find.

Parking Nearby

If you are arriving by car, there are several places to park nearby. We recommend B4 Parking, which is about a 7-minute walk away from Waterloo Street. It offers free membership that comes with a range of benefits, such as discounted parking, season tickets and automated billing. Click here to see walking directions from B4 Car Park

Arriving by Train

We're just a 5-minute walk from New Street and Snow Hill Stations and a 9-minute walk away from Moor Street station. Click here for walking directions from New Street. Click here for walking directions from Snow Hill. Click here for walking directions from Moor Street.

International Arrivals

If you're arriving from another part of the world, Birmingham International Airport is just a 10-minute train into New Street Station.


Birmingham is a 90-minute train journey from both London Euston and Manchester Piccadilly. Virgin Train services will run once an hour during peak times.

Important Guest Information

  • A security deposit of GBP 350 is required 3 days before arrival, this will be taken as a pre-authorisation on a valid credit card. This is in case of any damages, breakages or violation of terms and conditions. Once the room is checked on departure, this amount will be returned by reversing the pre-authorisation performed on the card.
  • We kindly advise that no children our permitted at this accommodation, the minimum age for a guest is 24 years of age